FAQ

Domain

What is a domain name?
The part of a network address which identifies it uniquely as belonging to a particular domain.
Can I transfer domain to Giseon Technology Solutions?
Yes you can transfer domain to Giseon Technology Solutions for a nominal transfer charge.
What are extra benefits that I get from Giseon Technology Solutions?
Free Email Account Receive 2 personalized Email Addresses such as mail@yourdomain.com with free fraud, spam and virus protection. DNS Management Free lifetime DNS service which allows you to manage your DNS records on our globally distributed and highly redundant DNS infrastructure. Free Mail Forwards Create free email forwards and automatically redirect your email to existing email accounts. Bulk Tools Easy-to-use bulk tools to help you Register, Renew, Transfer and make other changes to several Domain Names in a single step. Domain Forwarding Point your domain name to another website for free! Redirect users when they type your domain name into a browser (with/without domain masking & SEO) Domain Theft Protection Protect your Domain from being transferred out accidentally or without your permission with our free Domain Theft Protection. Easy to use Control Panel Use our intuitive Control Panel to manage your domain name, configure email accounts, renew your domain name and buy more services.

Web Hosting

13. I am not satisfied with the hosting service, do I get a money back guarantee?
Yes, you are covered by a money back guarantee coverage, contact us within 30 days from the date of purchase.
What is a hosting package?
A hosting package consists of a rented hosting server where a website is uploaded and other services such as email accounts, ftp accounts etc. For details check our web hosting section.
what are the different types of hosting?
There are many different types of web hosting plans, including: 1.Shared hosting(linux,windows) 2.Vps 3.Dedicated servers 4.Cloud
What hosting is suitable of my need?
This depends on the purpose of your site & traffic you will be receiving, Contact our customer support to know more.
How many days can I keep a domain name without hosting?
There is no limitation for this, as long as the domain does not expire, it can be hosted.
How to use Cpanel?
Contact our customer support to know more.
What is siteLock?
Get SiteLock and secure your website from hackers, viruses and malware.
What is Code Guard?
Your data is precious. Secure your website in just a few minutes
What are the services included in the hosting plan?
The hosting plan consists of host of services, for more details visit this http://domain.giseon.com/web-hosting/index.php
Where is my website hosted?
You will have options to select hosting location of your website, you can choose in between USA, UK and India.
Can I switch from one hosting plan to another?
Yes you can.
Do you provide unlimited hosting?
Yes, we provide.
What is the storage capacity of the email account, if I buy unlimited hosting Package?
The storage capacity of the mail boxes are unlimited.
Can I buy products of HostGator from you?
Yes we are currently offering shared and dedicated hosting.

Website Development

Can I see my website while it's in progress?
Yes, one can see the website while it is in progress by requesting the current status of the project from the developer.
Why should I hire a professional web design company to design my website?
A professional will make websites which would be responsive and would work in all devices, the desired results would more likely to be met.
Will I be able to make changes to the site after it is completed?
Yes, but there will be additional charges for this.
Are your sites mobile-friendly?
Yes the websites developed by Giseon Technology Solution are all pixel responsive and hence mobile friendly.
Do you re-design websites build by other companies?
Yes we do offer website re-design service contact us to know more about the rates.
What platform do you build your websites on?
We build all of our websites on the open-source Content Management System (CMS) and MVC framework.
What is C.M.S?
C.M.S stands for content management system, it is a flexible platform where web contents can be modified or updated easily.
I want to do data migration from one server to another, how can it be done?
We do offer data migration service. Contact us to know more.
Do you work with business that provide adult content?
No
There is any combo plan of Giseon Technology Solutions?
Yes, there are lots of combo plan.
Can I sell my website powered by Giseon Technology Solutions?
It depends on the terms and conditions of the agreement.
Can I make update on my website myself?
Yes you can, if this is a C.M.S based site.

Order

What are extra benefits that I get from Giseon Technology Solutions?
Efficient team of: 1.Web developer 2.Web designer 3.Logo designer 4.Database administrator 5.Maintenance 6.S.E.O 7.Support Ultra low cost of Products & Services. 365*7*24 Support. 99.9% Uptime Server. Different types of combo packages. Client Training to use a website & updating of Contents. (Applicable for C.M.S Sites) Attractive payment terms and conditions. 30-Day Money-Back Guarantee of Hosting Packages. Generally Delivers on Time. Quality of work is fabulous Use modern tools and technology for Web development.
What is the process to make membership with Giseon Technology Solutions?
You can email us with your offer to info@giseon.com
I want to create a website, but how to place the order?
You can reach us through various ways to discuss about your project: email us (info@giseon.com) Use the contact form for filling the requirements Call customer support.
How to order maintenance for my already running website?
You can reach us through various ways to discuss about your project: email us (info@giseon.com) Use the contact form for filling the requirements Call customer support.
How to order logo or a website design?
You can reach us through various ways to discuss about your project: email us (info@giseon.com) Use the contact form for filling the requirements Call customer support.
I want to plan S.E.O on my website, how to do that?
You can reach us through various ways to discuss about your project: email us (info@giseon.com) Use the contact form for filling the requirements Call customer support.
How to purchase online?
This can be done through our website by clicking the buy now option. And selecting respective payment gateways.
Can I purchase products and services offline?
It is mandatory for every client that whenever you pay through Cash / Cheque .Please drop a mail to admin@giseon.com with all your package/payment details for the timely execution of your orders.
Do you offer any discounts?
Yes, we offer discounts from time to time.
I have already paid for a package but have not received it?
Please email us with your payment details like the payment date, transaction id and the package you want to purchase, so that we can trace your payment.

Maintenance

What is the process of Maintenance?
The maintenance is done through following steps. a. Innovation. b. Code optimization. c. Red-design. d. Sever Performance Enhancement. e. Data Migration. f. Content Modification.
What is the Maintenance cost of the project?
it depends on the project and t&c.